CCTV exposed the top 100 furniture fake solid wood president please do not pay attention to the media

Mr. Wang bought a hundred black walnuts solid wood furniture a few months ago, including bookcases, TV cabinets, dining tables, wardrobes, sofas, beds, and spent a total of 400,000 yuan. Afterwards, it was discovered that the proportion of solid wood furniture known as black walnut, using black walnut wood is very small. In the case of a TV cabinet, black walnut is used for the drawer panel position of only two drawers, and the rest are beech. What makes Mr. Wang dissatisfied is that if the furniture is calculated according to the main material, the price is less than 400,000 yuan.

The reporter interviewed Chen Xiaotai, president of the top 100 furniture, on the event of the “selling fake door”. Chen Xiaotai told reporters that the incident was caused by the self-sufficiency of the shopping guide and was not related to corporate management. The raw materials of the furniture sold coincided with the samples seen by the consumer in the shopping mall. The introduction of the shopping guide did not cause any problems. However, due to the carelessness of the shopping guide, when the product was marked to the consumer, the bookcase part was mistakenly The raw materials are marked as black walnut. However, when the reporter asked Chen Xiaotai for the contact information of the shopping guide, he refused the request and said only to the reporter: "The incident has ended, the enterprise is no problem, it is a small matter, please don't pay too much attention to the reporter."

The fact that Chen Xiaotai, president of the Top 100 Furniture, shirked the responsibility to the staff when the problem occurred, made the reporter feel chilling. In the face of consumer complaints, the damage has been reduced, and the big things have become small and trivial. I don’t want the attitude of journalists to pay attention to it, but it is really disappointing and disappointing.

CCTV exposure: the top 100 solid wood furniture name is not true

CCTV CCTV2 "Consumer Proposition" broadcasts "315 Solid Wood Furniture with Inappropriate Action", which will expose the top 100 furniture in the furniture industry. The reason is that consumers accuse their furniture of solid wood furniture as the main material of the coffin is sold as black walnut.

According to reports, Mr. Wang spent a total of 400,000 yuan on the purchase of top 100 black walnut solid wood furniture, including bookcases, TV cabinets, dining tables, wardrobes, sofas and beds. Afterwards, it was discovered that the proportion of solid wood furniture known as black walnut, using black walnut wood is very small. In the case of a TV cabinet, black walnut is used for the drawer panel position of only two drawers, and the rest are beech. What makes Mr. Wang dissatisfied is that if the furniture is calculated according to the main material, the price is less than 400,000 yuan.

In the more than a dozen solid wood furniture stores visited by CCTV reporters, merchants have different opinions on main materials and auxiliary materials, and each family has its own practices. Some dealers even said that more than 70% of the materials in a piece of furniture immediately became auxiliary materials, as long as the furniture is made of precious materials, even if it is rarely called the main material.

Top 100 furniture fraud consumer president: please do not pay attention to reporters

The top 100 furniture production bases, the world's advanced furniture production lines, high-quality professional and technical personnel, the selection of high-quality environmentally friendly raw and auxiliary materials, the top 100 furniture has a strong brand advantage and good quality reputation, the recent top 100 furniture is deeply immersed "Sale of fake doors" stealing the column to defraud consumers. The president hopes that reporters will not pay attention when facing consumer complaints.

Recently, the top 100 furniture brands of well-known domestic furniture brands have suffered from “selling fake doors” because they have stolen the columns. The furniture sold was exposed to black walnut in order to deceive consumers.

People's Daily reporter interviewed Chen Xiaotai, president of the top 100 furniture, on the event of the top 100 “selling fake doors”. Chen Xiaotai told reporters that the incident was caused by the self-sufficiency of the shopping guide and was not related to corporate management. The raw materials of the furniture sold coincided with the samples seen by the consumer in the shopping mall. The introduction of the shopping guide did not cause any problems. However, due to the carelessness of the shopping guide, when the product was marked to the consumer, the bookcase part was mistakenly The raw materials are marked as black walnut. However, when the reporter asked Chen Xiaotai for the contact information of the shopping guide, he refused the request and said only to the reporter: "The incident has ended, the enterprise is no problem, it is a small matter, please don't pay too much attention to the reporter."

In CCTV's report, the main material of the bookcase purchased by consumers is eucalyptus, and the auxiliary material is black walnut. However, the contract indicates that the main material is black walnut and the auxiliary material is eucalyptus. In this regard, Chen Xiaotai explained to the reporter: "In fact, the label of the furniture at the time of sale is actually eucalyptus and black walnut, there is no difference between the main and auxiliary materials, there is no such thing as a fraudulent consumer." In CCTV's report, consumers have insisted that the main material of the furniture they purchased is black walnut, and there is no such thing as Chen Xiaotai's coffin and black walnut.

When the reporter said that Chen Xiaotai’s attitude of avoiding heavy weight was difficult to convince, Chen Xiaotai, president of Baiqiang Furniture, changed his attitude instantaneously and explained to reporters: “The emergence of this incident exposed the confusion of management of the top 100 furniture. ".

Chen Xiaotai, president of Baiqiang Furniture, explained: "It will be a small matter if the enterprise is no problem," and it will be called "there is chaos in management". This change of words made the reporter feel elusive.

However, the fact that Chen Xiaotai, the president of Baiqiang Furniture, has shirked responsibility to the employees, has made the reporter feel chilling. In the face of consumer complaints, the damage has been reduced, and the big things have become small and trivial. I don’t want the attitude of journalists to pay attention to it, but it is really disappointing and disappointing.

It is a question of moral conscience, or an understatement of carelessness, or a management negligence. How will the top 100 furniture develop? Where is the brand going? People's Daily reporters will continue to pay attention to this matter.

The top 100 furniture was exposed to the media for 2 years and still emits strong pungent odor.

"More than 60,000 yuan to buy high-end furniture, at home for 2 years still exudes a pungent smell, making people dizzy." Last night, netizen @Parry on Xinmin Online Beach Weibo (t.xinmin.cn), Reflect the depressed things you have encountered.

In August 2010, @Parry purchased more than 60,000 yuan in the "Black Forest" series of furniture, and a set of bookcases and desks made of old Russian oak. When the goods arrived home, there was a strong smell, @Parry thought it was a new piece of furniture, and it needed ventilation. However, for nearly two or two years, this odor has not been able to dissipate for a long time.

Last month, @Parry called the customer service of the top 100 furniture. After the staff visited the house, they said that the taste was "normal wood taste." Although the manufacturer insists that the taste of the home is normal, Mr. Liu does not recognize that “the furniture samples did not have such odor when they were purchased in the store.” He suspected that this is not ordinary wood taste, it may be furniture finish or paint. The harmful taste is emitted. "This taste is definitely harmful to the body. When people smell it for ten minutes, they will feel dizzy, so I have been closed for a long time in the study. I dare not enter."

Last night, the reporter came to @Parry's house. When the study room with furniture was opened, a strong pungent odor came out. After all the sealed drawers were opened, the pungent smell was particularly noticeable. "It takes a lot of money to go to the big brands. It is a relief. If the taste is harmful, it will be a lifelong effect on the health of the family." Mr. Liu hopes that the manufacturer will give a reasonable explanation.

The reporter called the top 100 furniture Shanghai Service Department. The staff said that the furniture of this series has environmental protection certification. If the customer is not at ease, they can ask the relevant departments to go to the door for testing. The other party said that the summer time, the weather is sultry, the smell of wood furniture is inevitable, it is recommended that customers open more windows, add some deodorant products in the furniture to reduce the odor attack.

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